YeeSurvey

YeeScan has added another powerful tool that will make your restaurant or café more profitable. YeeSurvey has been developed to measure customer satisfaction for your business so you can make adjustments on your products and operations. 

YeeScan is a comprehensive Lean Service that lets you gives you a fully customizable range of survey types and questions. You can use a 5 or 10-point questionnaire, multiple choice, free text, etc depending on your business needs. The survey becomes visible to your customers via YeeScan the moment you activate it and the results are real-time as well. You can immediately see which survey items you need to prioritize depending on the results. 

YeeSurvey is already integrated with the app, no need to ask customers to go to a website or send them an email with the survey link. This elevates YeeScan’s status as an all-in-one business solution. 

 The Need for Customer Surveys 

 All businesses believe in the old saying “the customer is always right” and this is a philosophy that still stands true especially from a customer’s perspective.  

Customer satisfaction should be part of your priorities especially if the demand for menu that you have is the same as the others. Customer satisfaction will play a big role in making a difference for your restaurant as long as you can make compromises to what your customers are asking for. 

Check out why surveys are as important as the other aspects of your restaurant operations. 

Online reviews 

One of  the biggest benefits of using surveys is mitigating online reviews on social media and different websites. Online platforms like Facebook, Twitter, Trip Advisor,  Yelp and Zomato are venues where customers come to unleash frustrations with bad customer service or food. But if you can give customers a way to express their sentiments anonymously before they leave your establishment, they will be less likely to bash you in social media. Plus, they will get a feeling that you care about what customers think and that they being heard. 

Honest Evaluations 

We all know that you won’t get honest answers when you directly ask your customers about your food or service. Customers are always modest with their answers even if they waited 20 minutes to get their order taken or if the soup is bland or too salty. But if you can get your customers to answer a brief survey while their experience is still fresh, they will more likely give you an honest feedback whether positive or negative. These feedback will be your basis if there’s a need to change menui or aspects of your operations. 

Quality Control 

One of the best advice that you can get to overtake your competition is to find all weaknesses in your restaurant and root them out. However, not all weaknesses are visible to you or your staff. Even if you employ a system to measure your staff’s performance and no matter how good your team is, there are issues that only your customers will notice. Customers can tell you these things through surveys and this will surely put your business ahead of the game. 

Customer Contact Details 

Aside from getting feedback from customers, you can also collect contact information such as phone numbers and email addresses for further marketing promotion. You can always ask the customers for these information at the end of the survey. 

Sales 

You can strategize your marketing and sales through surveys by offering promotions or discounts to get the customers to participate and complete the survey. You can use surveys to offer loyalty programs such as discounts or freebies to ensure that they will come back to your restaurant. 

The goal of a survey is to find out what aspects of your business needs improvement and to make the customers feel that their voice is important to you. Follow up on the critical feedback is essential to customer experience. Remember, repeat customers, direct referrals and social media presence is what makes a business thrive in a competitive environment.  

survey

YeeScan’s Power Poster™ and Snap Discuss™

YeeScan has come up with new powerful features that can help sellers and service providers communicate with their target market — Power Poster™ and Snap Discuss™. Power  Poster helps sellers and service providers create a flyer or a poster with a unique QR code that contains information about the seller and the product. Snap Discuss is a built-in chat tool that allows communication between the seller and potential buyer.  

Power Poster™  

Power Poster is a free service offered by YeeScan for sellers and service providers to promote their product or services. A unique QR code for the product or service is provided and buyers or customers only need to scan the QR code to get more information about the seller. It can contain the seller’s identity and contact information.  

Posters provide an effective and cost-effective way to reach your target market. When placed correctly, Power Poster™ can catch the interest of the people and make them aware of your product or service. This can have a lingering effect on the minds of your target market and create advantages for individual sellers and service provider looking to have their products or trade noticed. Here are the reasons why you need YeeScan’s Power Poster™.  

Cost-effective 

Creating a poster involves a writer, graphic designer, editor and any colored printer but with YeeScan’s Power Poster, it’s a DIY process that even grade schoolers can do and the best part is you won’t have to spend a lot for it. However, you have to be mindful of local laws regarding poster displays. 

Quick Response  

People who are read posters sometimes because they are bored but that means that they are also engaged with their surroundings. Whether walking down the park, in an alley, bus stop or in schools, an ingenious poster will always encourage people to respond as soon as they see it. Paired with Snap Discuss, Power Poster will allow viewers to contact the seller using YeeScan quickly and anonymously.  

Visibility  

You can strategically place your Power Poster to increase awareness and visibility in that area. You can bombard people with images by lining up the same posters in a row which is quite common for promotions. This will ensure that the images and content will stick to their minds longer.   

Target Audience  

One of the bigger advantages of using Power Poster is that you can put them virtually anywhere as long as the law allows. You can get the attention exactly the people you would like to appeal to. You can put them in strategic locations to increase the chances of getting positive responses. Example, car sellers can put up Power Poster in bus or train stations to encourage potential buyers to buy a car instead of commuting. 

 Insights and Geo Tagging 

 Power Poster has built in insight feature which allows the sellers to know the number of times their poster has been scanned and where. This is an effective way of knowing how many potential buyers are out there and where the poster is frequently scanned. The seller can then focus on maintaining the poster locations to get a better number of audience.   

Digital Poster  

Power Poster isn’t limited to printed materials only. You can post the unique QR code or the poster itself online on ANY social media platforms, forums or buy and sell websites. This ensures that ad placement is maximized especially that social media platforms can utilize sharing capability. 

Snap Discuss™  

Customers or potential buyers can immediately contact the seller and chat with them after scanning the unique QR code. Here are the top reasons why Snap Discuss is best paired with Power Poster.  

Anonymity  

Potential buyers can ask questions or transact with the seller without revealing any information yet. If the transaction needs to be formally concluded, the buyer can then provide his/her contact information to the seller to close the sale. Chat transcripts aren’t saved as well to protect both parties’ anonymity. Of course, nuisance or bogus buyers can always be blocked from the chat. 

No Registration Needed  

YeeScan users can chat the seller without the hassle of registering and activating an account. This encourages buyers to contact the seller right away since there are no annoying email verifications before a contact can be made. 

Capture

 

Download Links: 

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905  
Email: information@doozone.com  
Website: https://www.doozone.com/

YeeScan – Innovating Restaurant Marketing

Restaurant marketing proves to be a difficult place for restaurateurs to overcome, but by understanding common challenges, owners can develop stratagems to increase chances of success. YeeScan was developed with these challenges in mind to help entrepreneurs expand their horizons in the digital world.

The most sought after feature of YeeScan is the menu viewing and ordering platform for restaurants. It makes use of QR codes as a way to engage customers with a restaurant. These features don’t rely solely on the app because the company has invested in a sleek but powerful backend system to support these features. YeeScan stays on top of technology trends because of the QR code integration.

A well established competition poses a threat to a small to medium-sized restaurant’s survivability because of the branding, well-maintained promotion, regular staff, efficient internal processes for managing the restaurant and revenue stability. So how can YeeScan help with these challenges?

BRANDING AND PROMOTION 

YeeScan can help with branding by leveraging social media for promotion. One of the features that the app has is the sharing functionality with different social media platforms like Facebook, Twitter, WhatsApp, SMS, Shareit, bluetooth, etc. This feature magnifies the reach of your restaurant and menu by extending your promotion to extensive networks composed of families and friends up to the third degree.

Almost everyone is hooked to social media and your best way to attract more customers is through social media. Imagine one happy customer sharing your menu on Facebook. Imagine that customer has at least 1000 friends and the post is seen by 100 friends and out that, 10 friends would like to go to your restaurant. That’s 10 new additional customers. Imagine at least 2 of those customers share your menu. Do the math. But of course, restaurateurs need to maintain a certain level of cuisine quality and customer service for this to work. This is how you create a loyal customer who would not only share experiences by word of mouth but through social media as well.

Restaurant owners won’t need to spend top dollars for web hosting and hiring developers to create and manage the site specially if the menu needs to be updated. Social media managers aren’t necessary as well as the promotion works for itself.

STAFF HIRING AND PROCESS EFFICIENCY 

Most restaurants deal with staff who come and go mostly because of the salary received from either short shifts (part time job per service for lunch and dinner only) or back breaking shift for busy restaurants. YeeScan helps solve this challenge by placing an efficient way to take the order from the customer and send it to the cashier and kitchen.

With YeeScan’s menu viewing feature, a unique QR code for your shop will be provided to you and all you have to do is post it anywhere online or inside/outside of your store. Free flyers will be generated as well and you can distribute them anywhere you want. Once customers scan your QR code, they can enjoy the services you picked from a pool of Lean Services we offer. In this case, Menu viewing and Ordering. Customers can choose what to order before they even come to the restaurant.

Walk-in diners can use YeeScan as well to scan the QR code on tables and use it to order, thus, reducing the wait time and order taking by average of 10 minutes.

A QR code is generated once the customer has finalized his order through the app and this QR code can be scanned by a staff to produce reproduce the order in his/her mobile device for amendment and confirmation. The order will be wirelessly sent to a printer which will print two sheets, one for the cashier and one for the kitchen (current version). This process can increase a restaurant’s service turns due to efficiency.

Smart Queuing®

Smart Queuing® is another Lean Service we offer through YeeScan. It offers innovated way for busy restaurants to handle customer queues.  So no more peeling off numbers off a piece of paper.

REVENUE

Check out this infographic and see how a restaurant can maximize revenue using smart queuing.

infographic

Download Links: 

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905  
Email: information@doozone.com  
Website: https://www.doozone.com/

YeeScan – The best QR Code Scanner and Decoder

YeeScan

YeeScan is an ad-free QR code and barcode reader developed by Doozone from Australia. It has all the tools you need from a QR code scanner because it can scan any QR code format, save, share and a lot more! It’s lightning fast and can easily recognize QR codes or barcodes as soon as the phone’s camera is focused.

YeeScan can also function as a menu viewing and ordering platform for businesses. These features don’t rely solely on the app because the company has invested in a sleek but powerful back-end system to support these features.

 

phones

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Create Custom Group

YeeScan gives you the freedom to create a custom group in case you need to scan business cards from a company or any group. You can set your own group of favorite restaurants categorized by cuisine or simply group promo coupons from a single supermarket. 

Notice two new groups for Office Contacts and Grocery Coupons.

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Scan QR Codes and Barcodes

YeeScan makes it easy for both Android and iPhone users to scan a QR or barcode. Simply point the scanner to the QR code and it will automatically collect the data within the code. In case of low-light conditions, you can simply turn on the integrated flashlight feature. YeeScan can scan from photos or from your phone’s photo album. There is no QR code that YeeScan can’t read.

QR

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Lightning Fast Reading and Decoding

YeeScan can read and decode QR codes and barcodes in miliseconds as soon as the camera is focused on the object. We tested YeeScan vs other apps and they can only come close in terms of speed. Whether you are comparing prices in the supermarket or scanning multiple business cards, YeeScan can provide you the efficiency you need for your daily needs.

fast

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Save Scan Results

YeeScan allows you to save your scanned results. You can save both the QR code and the contents. It organizes the results as a list so you can easily find the scanned information whenever you need it. A handy feature especially if you need to save hundreds or thousands of QR codes whether it’s for business or personal use.

save

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Search Scan Results

You can use Yeescan’s search feature in case you have hundreds or thousands of saved scan results. Handy feature when you want to store all the important QR codes that you come across knowing that you will need them again one day. This complements the save feature since you can use certain keywords only to find what you need. The search feature highlights the keyword you are looking for to get the best possible results.

search

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/

Share Scan Results

YeeScan has integrated multiple social media platforms for sharing contents or the QR code and barcode image itself. You can share to Facebook, Twitter, Whatsapp, SMS, Gmail, bluetooth, Shareit, etc. One great way to let everyone know about your experiences with content you scanned. This is one of the best feature that YeeScan has since you can let everybody know what you are thinking. You can share your experiences about the price, the content, the promo code or any business card that you come across.

 

Download Links:

Google Play: https://play.google.com/store/apps/details?id=com.dz.YeeScan

App Store: https://itunes.apple.com/gb/app/id1264404517

 

Company Information 
Address: 120 Sussex Street, Sydney, Australia 2000 
Phone: +61 02 88800905 
Email: information@doozone.com 
Website: https://www.doozone.com/